FAQ's
This is a comprehensive list of questions our customer have asked. If you any any others feel free to reach out.
GUTTER CLEANING AND FALL PREPARATION
HOW DO YOU REMOVE THE DEBRIS FROM THE GUTTERS?
Depending on the condition of the leaves, we tailor our approach. If the debris is wet and heavy, we bag it by hand to prevent a mess. If the debris is completely dry, we us high-powered blowers to clear the system quickly without causing damage.
HOW DO I KNOW MY GUTTER ARE ACTUALLY DRAINING?
We don't just remove the leaves; we perform a final water flow check through your downspouts before we leave the property to guarantee the systems is routing water away from your foundation.
ARE DOWNSPOUT BLOCKAGES INCLUDED IN A CLEANING?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
DO I NEED TO BE HOME FOR THE GUTTER CLEANING?
No. as long as we have exterior access around your property and pets are secured indoors, you do not need to be present. We will notify you upon arrival and upon completion.
HOW OFTEN SHOULD I HAVE MY GUTTERS CLEANED IN NORTHWEST ARKANSAS?
We recommend having your gutters cleaned at least twice a year once in late spring to clear seed pods and pollen, and once in late fall after all the leaves have dropped. We also offer maintenance plans to automatically cover this for you.
WILL YOUR LADDERS DAMAGE MY GUTTERS OR SLIDINGS?
No. We use professional ladder stand-offs (stabilizers) that rest securely on your roof deck or sliding rather than pressing directly against the gutters, preventing any dents or scratches.
DO YOU CLEAN UP DEBRIS OFF THE GROUND?
Absolutely. We thoroughly sweep and clean up any stray debris that falls during the cleaning process leaveing your landscape and outdoor area tidy. We also hual off debris if requested.
CAN YOU INSTALL GUTTER GUARDS WHILE YOU ARE UP THERE?
Yes we can evaluate your existing system and install high-quality gutter guards during the same visit to provide long-term protection against clogs.
DO YOU CLEAN THE OUTSIDE FACE OF THE GUTTERS?
Exterior gutter face cleaning is available as an add-on service. While standard cleaning focuses on the inside channels, our specialized soft wash process can restore the outer appearance of both your gutters and your entire home.
WHAT HAPPENS IF YOU FIND A LEAK OR BROKEN HANGER DURING THE CLEANING?
We will document the issue with photos and inform you immediately. Minor repairs, such as reattaching a loose hanger, can often be addressed on-site. For more complicated issuers, we will help you develop a plan for repairs.
IS GUTTER CLEANING SAFE FOR MY LANDSCAPING AND PLANTS?
Yes. Since gutter cleaning is primarily a manual or mechanical process, your plants are completely safe. When flushing lines we manage water runoff carefully using standard tap water ensuring no harm comes to your landscaping.
DO YOU OFFER SEASONAL OR RECURRING GUTTER MAINTENANCE PLANS?
Yes, we offer recuring maintenance schedules to automatically keep your gutters functional year-round without requiring you to remember to book every season.
HOW LONG DOES A STANDARD GUTTER CLEANING TAKE?
A standard residential gutter cleaning typically takes between 1 and 2 hours, depending on the square footage of the home and the amount of debris present.
CAN YOU CLEAN GUTTERS ON A THREE STORY HOME?
Yes, our technicians are trained and equipped with specialized safety gear and extensions to safely service three-story residential properties.
DO YOU TAKE BEFORE AND AFTER PHOTOS OF THE GUTTERS?
Yes, we capture before and after photos so you can verify that your gutters and downspouts are thoroughly cleared without needing to climb a ladder yourself.
HOUSE WASHING
WILL HIGH PRESSURE DAMAGE MY VINYL SIDING?
We do not use high pressure on your home's siding. We use specialized "soft wash" technique that relies on eco-friendly cleaning solutions to safely melt away algae, dirt, and mildew without the destructive force of high pressure.
HOW DO YOU CLEAN DRIVEWAYS AND PATIOS?
For concrete and appropriate flat surfaces, we use professional-grade pressure washing equipment and surface cleaners to lift deep stains and extract grim and uniformly.
WHAT DO I NEED TO PREPARE MY HOUSE BEFORE YOUR CREW ARRIVES?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
ARE THE CLEANING CHEMICALS SAFE FOR MY PETS AND ANIMALS?
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DO I NEED TO PROVIDE WATER HOOKUP?
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WILL SOFT WASHING REMOVE HARD STAINS OR RUST?
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CAN YOU WASH MY WOOD OR COMPOSITE DESK?
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HOW LONG DOES A FULL HOUSE WASH TAKE?
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WILL WASHING MY HOUSE MAKE MY WINDOWS STREAK?
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CAN YOU REMOVE OIL STAINS FROM MY CONCRETE DRIVEWAY?
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HOW OFTEN SHOULD I HAVE MY HOUSE SOFT WASHED?
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DO YOU WASH THE EXTERIOR OF DETACHED GARAGES OR SHEDS?
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WHAT HAPPESIF IT RAINS ON THE DAY OF MY SCHEDULED WASH?
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WILL SOFT WASHING VOID MY SIDING WARRANTY?
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CAN YOU CLEAN THE OXIDIZED CHALKY RESIDUE OFF MY SIDING
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ROOF REJUVENATION WITH BRIGHT GREEN ROOF
WHAT KIND OF WARRANTY COMES WITH A BRIGHT GREEN ROOF TREATMENT?
Depending on the condition of the leaves, we tailor our approach. If the debris is wet and heavy, we bag it by hand to prevent a mess. If the debris is completely dry, we us high-powered blowers to clear the system quickly without causing damage.
DOES THE WARRANTY HELP ME IF I SELL MY HOME?
We don't just remove the leaves; we perform a final water flow check through your downspouts before we leave the property to guarantee the systems is routing water away from your foundation.
HOW MUCH LIFE DOES REJUVENATION ACTUALLY ADD TO MY ROOF?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
HOW LONG DOES THE TREATMENT TAKE TO APPLY AND DRY?
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WILL THE SPRAY STAIN MY SIDING, BRICK OR DRIVEWAYS?
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DOES THE TREATMENT CHANGE THE COLOR OF MY SHINGLES?
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CAN YOU TREAT A ROOF THAT ALREADY HAS ACTIVE LEAKS?
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DOES REJUVENATION FIX MISSING GRANULES?
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IS THIS A REPLACEMENT FOR A NEW ROOF?
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DO YOU TREAT FLAT OR METAL ROOFS?
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HOW DO YOU PREPARE THE ROOF BEFORE APPLYING THE TREATMENT?
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WHAT HAPPENS IF YOU SPRAY OVER MY SKYLIGHTS OR SOLAR PANELS?
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WILL THE TREATMENT WASH AWAY IN THE RAIN?
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CAN A ROOF BE TREATED MORE THAN ONCE?
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IS THE BRGHT GREEN ROOF SAFE FOR THE ENVIRORMENT
Yes, the treatment is 100% USDA Certified bio-based, utilizing a non-toxic plant oil formulation that is completely safe for surrounding vegetation, family members, and domestic pets.
TRULIGHT PERMANENT ARCHITECTURAL LIGHTING
HOW LONG WILL THE TRULIGHT SYSTEM LAST?
Depending on the condition of the leaves, we tailor our approach. If the debris is wet and heavy, we bag it by hand to prevent a mess. If the debris is completely dry, we us high-powered blowers to clear the system quickly without causing damage.
WHAT IS YOUR WARRANTY ON THE LIGHTING INSALLTION?
We don't just remove the leaves; we perform a final water flow check through your downspouts before we leave the property to guarantee the systems is routing water away from your foundation.
ARE DOWNSPOUT BLOCKAGES INCLUDED IN A CLEANING?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
ARE THE LIGHTS VISIBLE DURING THE DAY?
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CAN I CONTROL THE LIGHTS FROM MY SMARTPHONE?
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CAN I PROGRAM THE LIGHTS FROM MY SMARTPHONE?
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CAN I PROGRAM CUSTOM COLORS FOR DIFFERENT HOLIDAYS LIKE CHRISTMAS OR HALLOWEEN?
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DO THE LIGHTS CONSUME A LOT OF ELECTRICITY?
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ARE THE LIGHTS WATERPROOF AND RATED FOR ARKANSAS WINTERS?
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WHERE EXACTLY ARE THE LIGHT INSTALLED ON MY HOUSE?
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CAN INDIVIDUAL BULBS BE REPLACED IF ONE BURNS OUT?
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CAN THE LIGHT BE SET ON AN AUTOMATIC TIMER?
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DOES THE SYSTEM REQUIRE A DEDOCATED WI-FI CONNECTION
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CAN I DIM THE LIGHTS FOR EVERYDAY ARCHITECTURAL SECURITY LIGHTING?
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ARE THE TRACKS COLOR-MATCHED TO MY GUTTERS OR FASCIA?
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EXTERIOR INSPECTIONS & REPAIRS
WHAT DOES AN EXTERIOR PROPERTY INPECTION INCLUDE?
Depending on the condition of the leaves, we tailor our approach. If the debris is wet and heavy, we bag it by hand to prevent a mess. If the debris is completely dry, we us high-powered blowers to clear the system quickly without causing damage.
HOW DI YOU SAFELY ASSESS STEEP OR FRAGILE ROOFS?
We don't just remove the leaves; we perform a final water flow check through your downspouts before we leave the property to guarantee the systems is routing water away from your foundation.
CAN YOU PERFORM MINOR REPAIRS IF YOU FIND DAMAGE DURING AN INSPECTION?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
WILL YOU PROVIDE A REPORT OF YOUR INSPECTION FINDINGS?
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CAN YOU INSPECT MY HOME FOR HAIL OR WIND DAMAGE AFTER A STORM?
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HOW OFTEN SHOULD I HAVE MY HOME'S EXTERIOR INSPECTED?
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DO YOU INSPECT THE CONDITION OF CHIMMEYS AND SKYLIGHTS?
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IF MY ROOF NEEDS MINOR REPAIRS, DOES THAT MEAN I DON'T QUALIFY FOR THE BRIGHT GREEN ROOF TREATMENT?
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IS AN EXTERIOR INSPECTION INCLUDED WITH YOUR OTHER SERVICES?
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WHAT ARE THE MOST COMMON EXTRIOR ISSUES YOU FIND DURING AN INSPECTION?
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OPERATIONS, BOOKINGS & OTHER INQUIRIES
ARE YOU LICENSED AND INSURED TO WORK ON RESIDENTIAL PROPERTIES IN ARKANSAS?
Depending on the condition of the leaves, we tailor our approach. If the debris is wet and heavy, we bag it by hand to prevent a mess. If the debris is completely dry, we us high-powered blowers to clear the system quickly without causing damage.
HOW DO I QUOTE FOR A SERVICE?
We don't just remove the leaves; we perform a final water flow check through your downspouts before we leave the property to guarantee the systems is routing water away from your foundation.
DO YOU REQUIRE A DEPOSIT BEFORE STARTING WORK?
Yes. Clearing the downspout blockages is an essential part of out complete gutter cleaning service to ensure water flows freely away from you foundation.
WHAT PAYMENT METHODS DO YOU ACCEPT?
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DO YOU OFFER FINANCING FOR LARGER PROJECTS LIKE TRULIGHT OR ROOF REJUVENATION?
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CAN I BUNDLE SERVICES (LIKE GUTTER CLEANING AND HOUSE WASHING) FOR A DISCOUNT?
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WHO WILL BE ACTUALLY SHOWING UP TO MY HOUSE TO DO THE WORK?
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WHAT AREAS IN THE NORTHWEST ARKANSAS DO YOU SERVICE?
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WHAT HAPPENS IF PROPERTY DAMGAE OCCURS DURING A JOB?
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DO YOU OFFER COMMERCIAL SERVICES, OR JUST RESIDENTIAL.
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